We are pleased that you are visiting our online shop and thank you for your interest in our products. Protecting your personal data is important to us. In this privacy policy, we inform you about how we process your personal data when using our online shop.
§1 Responsible Party
The party responsible for the processing of your personal data is:
OpenRyu Shamisen, Andreas Tellenbach
Eichenweg 66
8408 Winterthur
Switzerland
Email: hello@openryu.ch
(hereinafter referred to as "we" or "us")
§2 Collection and Storage of Personal Data and the Nature and Purpose of Use
a) When Visiting Our Website
When you visit our website without registering or providing any other information, we only collect the data that your browser transmits to our server. This includes:
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transmitted
- Website from which the request originated
- Browser type and version
- Operating system and its interface
- Language and version of the browser software
This data is necessary to display our website to you and to ensure stability and security. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR and the Swiss Data Protection Act (DSG), as we have a legitimate interest in ensuring the proper operation of our website.
b) When Using Our Online Shop
When you make a purchase in our online shop, we collect the following personal data necessary to fulfill the contract:
- First and last name
- Billing and shipping address
- Email address
- Telephone number (for any inquiries)
- Payment information (depending on the payment method chosen)
- Order information (products purchased, order date, price)
This data is necessary to fulfill the contract between you and us and to process your order. The legal basis for this processing is Art. 6 para. 1 lit. b GDPR and the Swiss DSG.
§3 Disclosure of Data to Third Parties
We only share your personal data with third parties if it is necessary for contract processing or if you have given your consent. This includes, in particular, the disclosure to the following categories of recipients:
- Shipping service providers for the delivery of goods
- Payment service providers to process your payments
- IT service providers to provide and maintain our IT infrastructure
In any case, we ensure that our partners and service providers comply with the applicable data protection regulations.
§4 Data Transfer to Third Countries
Should we transfer personal data to countries outside Switzerland or the EU (so-called third countries), this will only occur if the respective country ensures an adequate level of data protection in accordance with the requirements of the EU Commission or the Swiss Federal Data Protection and Information Commissioner (FDPIC), or if you have given us your explicit consent.
§5 Retention Period
We store your personal data only as long as it is necessary to fulfill the purposes for which it was collected or as required by legal retention obligations. Once the purpose has been fulfilled or the legal retention period has expired, the data will be deleted.
§6 Your Rights
Under the applicable data protection laws, you have the following:
- Right of access: You have the right to request information about the personal data we
- Right to rectification: You have the right to request the immediate correction of incorrect or incomplete personal data stored by us.
- Right to erasure: You have the right to request the deletion of your personal data stored by us unless we are legally required to retain it.
- Right to restriction of processing: You have the right to request the restriction of the processing of your personal data.
- Right to object: You can object to the processing of your personal data.
- Right to data portability: You have the right to request the transfer of your data to you or another controller.
§7 Data Security
We implement technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access. Our security measures are continuously improved in line with technological developments.
§8 Changes to the Privacy Policy
We reserve the right to adjust this privacy policy to comply with legal requirements or to reflect changes in our services. The current version of the privacy policy can be found on our website.